Friday, January 4, 2013

Exciting Changes Ahead


Starting in the middle of January we will be offering online ordering.  We’ve been testing the system for the last few weeks and found it really easy to use.

To get into the online ordering all you need is your existing email address and a pass word. You can sign up for the pass word on our web site or call or email us and we will assign you one.

Upon signing in you’ll get to pick a ship date. Keep in mind our regular delivery schedule still applies but if you pick a day outside of the regular schedule we will let you know when we email the confirmation.  There is also a place for PO numbers, order notes, and special delivery instructions.

 Screen Shot of P.O. Page


Next you will see the availability with pictures of all the items. No more wondering what the leaf color of Heuchera villosa ‘Encore’ is or what color  Calla ‘Neon Amour has. You can click on the thumb nail and the picture comes up and you can get a close up.

When you put your order quantity in the ship column the system will tell you if we don’t have the full quantity ordered, for instance you want 10 flats of Viola Sorbet mix but we have only 5. Now you can decide if you want to order another color to make up the difference or have to find them elsewhere.



 
Availability Page Sorted By Category, Type and Size
 

The system lets you filter by plant name, if you are just looking for pansies, you can filter by pansy or you are looking only for 4” geranium you can filter by size and name. No more scanning 10 pages for the one item you really want. But – we do want you to look through the whole list of course….

 
"Type" filter is red - indicating that you have made a sort.
 

The other cool thing is that online ordering gives you more control over the order and cuts down on errors – order entry error on our end that is. At the end at the order overview page you get the total cost of your order which can help those of you who are further away and pay freight. You can tweak your order to get the most out of your freight charge.

 Finalized Order

For those of you who’d rather stick with faxing or calling an order is that’s just fine by us. We still go with first come first serve. We receive a notification when an online order is placed with date and time.  Limited quantity product will be divided up among those who order it first, regardless of how you placed the order.

We should have the system up and running in the next couple of weeks and will send out an announcement with the regular Friday availability.

Call or email us now to get your password then you are ready to go when the system is live. Regina or Stefani at sales@fandbfarms.com , 503-982-2748.